Nest Hello (Smart Doorbell) Review

Nest Hello Smartest Doorbell

The Nest Hello provides serious competition for the Ring 2 in the clever doorbell sector, with a stylish style, HD HDR video, face recognition and an easy to use application.

Setup might be more of a hassle, but if you’re in the marketplace for a smart door guard the Hello definitely needs to be considered.

Your last choice will likely boil down to the setup process, and the aesthetics of the two wise doorbells, but the Nest Hello uses an exceptional experience.

Nest Hello Price and Availability

The Nest Hello cost is $229 (₤ 229) for the gadget, however Nest uses a professional setup plan in the UK which takes the expense approximately ₤ 329 (around $430).

That’s ₤ 100 for setup, so you might wish to get a few quotes from local fitters to see if they can do it more affordable.

It does suggest it’s a touch more expensive than the Ring 2, but if you look around the Hello can be discovered a little more affordable away from Nest’s main site.

Another way to conserve some loan is to buy some other Nest products at the same time, however bundle deals differ by area so you’ll need to examine your local Nest site.

Style and Setup

Nest Hello on wooden door
Our favorite thing about the Nest Hello smart doorbell is its ability to scan faces and tell you who is at your front door from images of friends and family members you ID in the app.

The Nest Hello is a beautiful gadget, with a slim style making it a slicker, more superior offering than the slightly bulkier Ring.

The slimmer design means the Hello is easier to fit into tighter spaces, such as the slim frame around our door– a place the Ring would simply be too large to go.

You just get the one color, black, with a blue halo light around the button. It might not match everybody’s taste, however it looks smart when mounted.

Nevertheless, the Hello is a little more problematic out of the box, as it needs to be hardwired to your home’s electrics.

This means most purchasers will need an electrical expert to set up the Nest Hello, and you’ll likewise need to buy a chime separately if your home does not already have one, contributing to the expense.

Setup time will vary depending upon your home’s configuration, but it took our electrical expert around an hour to fit the Hello, as they had to run a wire from the nearby socket to the door (you’ll need a free socket available to plug the Hello in).

You’ll need to purchase an additional chime if your home does not already have one.

This included our installer drilling through a wall and adding a length of slender wire subtly along the skirting and around a door frame.

It’s here that the Ring 2 has the upper hand, as it’s battery powered, therefore can be easily set up by anyone with fundamental DIY skills (although you can likewise have it hardwired, for which you’ll need an expert).

Nevertheless, once the Hello is installed you’ll never have to fret about altering or charging the batteries, as it’s constantly connected to the mains.

Nest Hello and Ring
Comparison of two smart doorbells

Along with the doorbell itself, package contains the wall mount and an optional 30-degree wedge, allowing you to angle the video camera somewhat for a better view.

The brickwork around our door extends beyond the door frame slightly, so we chose the wedge to offer an undisturbed, 160-degree view of our driveway.

The optional 30-degree wedge assists guarantee the video camera’s view isn’t really blocked

You likewise get a blue Nest shield sticker label to place in a window, to notify those approaching your home that you have a cam– handy as an extra deterrent to would-be wrongdoers.

When the Nest is all wired up you’ll have to get your smartphone, download the Nest app (available on Android and iOS) and set up an account (if you don’t already have one). If you already own other Nest products you can just include the Hello to the app on your phone.

Setup is painless, with clear step-by-step instructions assisting you to connect your new Nest doorbell to your phone and home Wi-Fi network.

It took a couple of minutes to get through all the steps, but when done we were up and running immediately.

Routine Usage

We were impressed with the Nest Hello very rapidly, as merely the next day we were in the TechRadar workplace when a delivery chauffeur approached our home and rang the bell.

We received an instant notification on our phone that someone had sounded, and by tapping it, we were introduced into the Nest app to see the live video stream.

The stream consists of audio, so you can hear in addition to see what’s going on, and you can use the integrated microphone to talk with people at your door.

There’s very little latency on the audio, and the Hello provides clear, crisp sound, making it simple for the individual at the door to hear you.

The microphone and speaker lie on the base of the Nest Hello.

We do reside in a quiet street though, so we can’t vouch for the audio performance in noisy settings, but the volume is excellent and loud.

We could instruct the driver to leave the plan in a safe area, and after the initial look of surprise on their face as the doorbell spoke to them, they could comprehend our directions; they even offered us a nice thumbs-up once they ‘d deposited the plan.

While this worked well over the steady Wi-Fi connection in the TechRadar office, when we attempted to talk with another delivery person during an automobile ride with the patchy signal it didn’t indeed work.

That’s not a surprise, as your mobile phone will require a strong connection to hold the live stream, so if you’re anticipating a crucial delivery while you’re away from home guarantee, you have the good signal.

The Hello does allow you to set pre-recorded messages, which you can play when you do not feel like speaking live, or when your phone connection is patchy.

Its worth noting that your home Wi-Fi connection needs to be reasonably robust for smooth video recording and live streaming. You can change the quality of the video in the app, so if your web connection at home isn’t excessively fast, you can minimize it so you still get smooth, real-time video footage, although it will be of lowered quality.

At first we needed to use the lowest video quality setting, however shortly after setup, we upgraded our broadband to fiber optic (with an ensured minimum speed of 30Mbps), which allowed us to go with the highest video quality.

The Nest Hello likewise has a robust night mode electronic camera, which continues to offer clear video of individuals, automobiles and other moving objects after dark.

The Nest Hello electronic camera can acknowledge faces.

Another useful feature on the Nest Hello is the Familiar Face function, which uses facial recognition to let you understand who’s at the door.

The Nest Hello captures the face of everyone who approaches your door, and in the app, you can quickly assign names to those you understand.

It means you get a notice whenever a liked one, relative or buddy shows up or leaves– a terrific bit of piece of mind for moms and dads.

The face recognition improves with time, and the more individual visits, the more extensive the library of shots, allowing the Hello to be a lot more efficient in whom it can identify.

One thing to note, however, is that the quality of your home Wi-Fi will determine how good the video stream and recording are.

Our home Wi-Fi wasn’t the very best when the Hello was installed (average speed of well under 10Mbps) which implied the highest recording quality simply wasn’t possible for us. It was a buffering, leaping mess.

You get three levels of quality to select from, and at the lowest resolution video was smooth. However, it was harder to choose people’s faces; we chose the middle resolution, which still worked well on our connection.

Nevertheless, when we upgraded our broadband, we could up the resolution to the max, providing us beautiful crisp and bright visuals.

A word of alerting though: the Nest Hello submits a horrible lot of data to the cloud, so if you’re on a restrictive broadband plan you’ll want to keep the resolution low.

The Nest app is simple to utilize and lets you access all the Hello’s features.

Subscription Prices

The Nest Hello will conserve video of discovered movement and individuals from the previous 5 days, but video older than that will be erased unless you get the Nest Aware membership package.

Nest Aware provides 24/7 video recording stored for up to 30 days and provides access to the Familiar Face performance.

Instead of just saving clips, an Aware subscription will provide you access to the full 24 hours tape-recording from each day, allowing you to scan through video from whole days.

In the United States, you’re taking a look at $5 per month, or $50 a year (a saving of $10 yearly).

In the UK the Nest Aware membership will cost you ₤ 24 per month, or ₤ 240 annually, for the complete 30-day video history.

Nevertheless, there are less expensive options, with five-day (₤ 4 pm or ₤ 40pa) and 10-day (₤ 8 pm or ₤ 80pa) video history subscriptions also available.

Fortunately is that you get a 30-day entirely free trial of Nest Aware, allowing you to evaluate whether or not the membership is worth it for you.

We’d suggest starting with the five-day subscription if you desire the extra functions and seeing how you get on– you can always upgrade if you decide you desire access to a longer video history.

You’ll need a membership to get the most from the Hello.


The Nest Hello isn’t the cheapest smart doorbell on the marketplace, however, if you’re trying to find a good-looking, easy to use, feature-packed device that also functions as an outstanding security video camera it offers good worth for money.

For a lot of, the five-day video history subscription to Nest Aware will likely be sufficient, which isn’t that much to shell out monthly, however, for the more security conscious (and much deeper swiped) the choice to access video from a longer period will likewise be appealing.

Last updated on September 16th, 2019

Reyus Mammadli (Tech Support Leader)

Being a bachelor in electronics, an engineer in the field of biotechnical and medical devices and systems, Reyus Mammadli has been running a technical blog for many years, expressing his expert and user opinions on various devices and software.

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